Terms & Conditions


All Seasons Direct:

Delivery Terms and Conditions for Sale/Purchased Items:


Heavy Equipment

  • Delivery of machines, refrigeration and all flat-pack items will be made to the ground floor entrance to the building. It does not include negotiating lifts or stairs.
  • Customers are responsible for ensuring that products ordered will fit through doorways and into their premises. We cannot accept responsibility if it will not fit. Any carriage charges caused by an aborted delivery are the customer’s responsibility.
  • Delivery does not include unpacking or positioning or assembling items.
  • Installation can be arranged at an additional cost to be agreed prior to delivery. Cost can be agreed via the sales office contact +44 (0) 1256 - 403251
  • Although most items will be delivered to you within 7 working days, please note we cannot guarantee delivery times for these products.
  • Please contact our call centre on +44 (0) 1256 - 403251 if you need to confirm lead times.

Returns & Refunds

How to return goods

  • The company operates a 30 day money back guarantee for its products. If you are not completely satisfied with your purchase you can return it to us at your own cost within 30 days of purchase, the product must be unused or in it's original packaging for a full refund or replacement, whichever you prefer.
  • Please ensure you follow our returns procedure – in the first instance call our returns line on +44 (0) 1256 - 403251 to obtain your return authorisation number and details on how to return your product.

Warranty Repairs

  • All products bought from have a minimum one year parts only warranty.
  • In the unlikely event that a product fails during its warranty period please call +44 (0) 1256 - 403251 and we will arrange for a local engineer to call and repair the equipment.

Privacy Policy


(Updated 20th November 2007)


The purpose of this statement is to set out how we use personal information that we may obtain about you. By either registering as a user of any services provided by All Seasons Direct on this website and by using the All Seasons Direct website generally you agree to this use. Use of your Personal Information.

1. When you register and use this site:

  • You will be asked to provide certain information such as your contact details. We will store this data and hold it on computers or otherwise. We will use this data to fulfil our agreement with you.

2. We may use information that you provide or that is obtained by us:

  • to register you with our website and to administer our website services;
  • for assessment and analysis (e.g. market, customer and product analysis) to enable us to review, develop and improve the services which we offer and to enable us to provide you and other customers with relevant information through our marketing programme. We may keep you informed of such products and services (including special offers, discounts, offers, competitions and so on) by any of the following methods:
    • email
    • telephone
    • SMS text message and other electronic messages such as picture messaging
    • post
    • fax
    • or otherwise

If you do not wish to receive information of such products and services, please tick the opt-out box provided when registering on this website.

Fraud Prevention

In order to protect our customers and us from fraud and theft, we may pass on information that we obtain from making identity checks and other information in our customer records, including how you conduct your account, to other Group companies, other retailers and to financial and other organisations (including law enforcement agencies) involved in fraud prevention and detection, to use in the same way.

Disclosure of Your Information

3. We may give information about you to the following, who may use it for the same purposes as set out above:

  • to employees and agents of the Group to administer any accounts, products and services provided to you by the Group now or in the future;
  • agents who (on our behalf) profile your data so that we may tailor the goods/services we offer to your specific needs;
  • to other organisations for the administration of prize draws or competitions;
  • if we have a duty to do so or if the law allows us to do so.

Cookies

4. New technologies are emerging on the Internet that help us to deliver customised visitor experiences. In particular, there is a technology called "cookies" which may be used by us to provide you with, for example, customised information from our website.
A cookie is an element of data that a website can send to your browser, which may then store it on your system. Cookies allow us to understand who has seen which pages and advertisements, to determine how frequently particular pages are visited and to determine the most popular areas of our website. Depending on the type of cookie we use, cookies also allow us to make our website more user friendly, for example, permanent cookies allow us to save your password so that you do not have to re-enter it every time you visit our website. If you wish, you can usually adjust your browser so that your computer does not accept cookies. If you do this, you will still be able to browse around the site but the functions that allow you to add items to your trolley, set up a new account or access an existing account will not be available. Alternatively you can adjust your browser to tell you when a website tries to put a cookie on your computer. How you adjust your browser to stop it accepting cookies or to notify you of them, will depend on the type of internet browser programme your computer uses. If your computer uses Microsoft Internet Explorer or Netscape Navigator, you will need to follow these instructions after clicking onto this link (allseasonshire.eu is not responsible for the content of external websites. This link will open a new window.) Go to the heading "Manage Cookies". Click onto the option you prefer, either stopping cookies being installed, or notifying you of them. From the list provided, click onto the programme which your computer uses. If this is not shown on the list, click on the "help" heading on the bar at the top of this page, search for information on "cookies" - an explanation of how to delete cookies will appear, then follow these instructions.

5. Please remember, cookies do not contain confidential information such as your home address, telephone number or credit card details. We do not exchange cookies with any third party websites or external data suppliers.

6. Your browser also generates other information, including which language the site is displayed in, and your Internet Protocol address ("IP address"). An IP address is a set of numbers which is assigned to your computer during a browsing session whenever you log on to the Internet via your internet service provider or your network (if you access the Internet from, for example, a computer at work). Your IP address is automatically logged by our servers and used to collect traffic data about visitors to our websites. We do not use your IP address to identify you personally.

We only keep cookies for the duration of your visit to our website, except where you save your login name as referred to above.

Security

7. We endeavour to take all reasonable steps to protect your personal information. However, we cannot guarantee the security of any data you disclose online. You accept the inherent security risks of providing information and dealing online over the Internet and will not hold us responsible for any breach of security unless this is due to our negligence or wilful default.

For further information about the steps we take to protect your information and make online shopping as secure as possible, please see information on Secure online shopping.

General

8. You have the right to see personal data (as defined in the Data Protection Act) that we keep about you, upon receipt of a written request and payment of a fee. If you are concerned that any of the information we hold on you is incorrect please contact us (see details below).

9. Please be aware that our site may link to other websites which may be accessed through our site. We are not responsible for the data policies or procedures or the content of these linked websites. How can I get my name removed from the allseasonshire.eu mailing list?

If you want to be removed from our mailing list, please send an email to info allseasonshire.eu with the word 'remove' in the subject line and the email address that you wish to be removed within the email. Please note that it may take up to 28 days to action your request. In addition, each electronic mailing we send you will contain details of how you can un-subscribe.

For further information about shopping on allseasonshire.eu, please read our Terms and conditions and delivery information.

Security Statement


All Seasons Direct has taken every step possible to ensure that any data transmitted by our website users cannot be intercepted, viewed, or blocked by any unauthorized parties. We also have policies telling our users how we use/store your information within our company, information such as address information and credit cards. Please see our Privacy Statement for further information on use of your personal information.

All Seasons Direct ensures the security of protected data transmitted to and from our site through a server-based encryption technology called Secure Sockets Layer (SSL). As you enter personal information (such as a password, address or phone number, or even your credit card number), SSL technology encodes it so it is available only to you and All Seasons Direct. This security is industry standard and protects you from impostors, that might otherwise access your information as it travels across the internet. With this secure technology, you can send your credit card number to us without the risk of it being intercepted. SSL security makes shopping over the Internet safer than shopping by telephone.

Full Terms and Conditions
Goods and Services

We accept the following credit and debit cards: